For plumbers · HVAC · electricians · roofers · cleaners · detailers
The 24/7 receptionist your shop can’t afford to keep ignoring.
Frontstead answers every call in your business name, books the job straight into Cal.com or Google Calendar, texts the customer, and forwards true emergencies to a live tech — for less than one weekend emergency used to leak.
Voice stack: Retell AI · Telephony: Twilio · Hand-off: Make & Zapier → ServiceTitan, Housecall Pro, Jobber.
- 11:47:02Ringing
- 11:47:06AI answered — “Frontstead Plumbing, this is Alex.”
- 11:48:21Triage complete: address, shut-off status, photos in
- 11:49:04Booked into Miguel’s 8 AM slot in Google Calendar
- 11:49:11Text confirmation + intake link sent
One weekend emergency pays for the month.
The shop down the road that misses one burst-pipe call on a Saturday stands to lose the job, the referral, and the review. Frontstead makes sure that call gets answered in seconds — and booked before your competitor even picks up.
Coverage from week one
Pick-up after the ring
No training, no turnover
What you actually get
Six jobs your AI receptionist handles, end to end.
Greets every caller as if it sat at your front desk — your business name, your service area, your hours.
Walks the caller through the right questions for the trade: address, shut-off, severity, photos, anything the tech needs.
Picks an open slot from your real availability and writes it back — no manual entry, no double-bookings.
Sends a confirmation over SMS the moment the booking lands — keeps no-shows down and the homeowner calm.
When the call is a real emergency, Frontstead dials a live tech or dispatcher on your escalation list.
After each call you get a short summary with caller, issue, outcome, and the appointment on your calendar.
A typical Saturday-night call
From ring to booked job in under two minutes.
- 01A call comes in
Your existing number (or a new Twilio local we provision) rings after hours, on weekends, and during the rush.
- 02Frontstead picks up — always
In under four seconds, in your business name. The AI identifies itself on every call, per CA SB 1001 and friends.
- 03Triage captures the lead
The voice agent runs trade-specific questions, captures name, address, severity, and any photos the caller sends.
- 04Books directly into your calendar
Slots land in Cal.com or Google Calendar against your live availability — never against a job you already took.
- 05Texts the customer + notifies the team
SMS confirmation to the homeowner, and we hand the job off to ServiceTitan, Housecall Pro, or Jobber via Make / Zapier.
- 06Emergencies forward live
If the caller is in real distress, we dial your on-call tech and bridge the caller through. The owner still wakes up to a summary.
Pricing — fixed, transparent overage
Setup plus monthly. No surprise minutes, no surprise invoices.
Three rungs that match a one-truck owner-operator, a busy residential crew, and a regional multi-truck operator. Every plan has a published overage rate so you can forecast cost before the month starts.
Solo
- One local Twilio number
- Booking into Cal.com or Google Calendar
- Owner email summary after every call
Crew
- Everything in Solo
- CRM handoff to ServiceTitan, Housecall Pro, or Jobber
- Live emergency escalation list
- Custom triage script for your trade
Multi-truck
- Everything in Crew
- Multiple Twilio numbers per region
- Role-based escalation & multi-tenant dashboard
- Priority support and quarterly script reviews
Pricing covers the AI receptionist, a Twilio local number, the intake script, CRM hand-off, and email summaries. Add-ons like additional Twilio numbers are quoted on the demo call.
Built to stay clear of regulated verticals.
We intentionally scope out medical, legal, and financial work so you never inherit a HIPAA business-associate question. The AI identifies itself on every call to satisfy state disclosure rules such as California SB 1001.
Frequently asked
The questions you’d ask on the demo call, answered.
Still on the fence? Send a one-liner to frontstead-ai@polsia.app.
Last thing
Your next emergency call is worth $300, $600, $1,000.
Let’s get Frontstead answering for your shop before the next one rings. Pick a 20-minute call, or just send a one-line email and we’ll come back the same day.
Frontstead · answering plumbers, HVAC, electricians, roofers, cleaners, and detailers — without the after-hours voicemail tax.